FAQ's belmazad.com | +20 101 111 7376

General information about the platform

• What is Belmazad? 

  Belmazad is a digital real estate auction platform connecting sellers and buyers in Egypt through public auctions and private offers.

• How does the platform work? 

  Sellers list properties, buyers register and participate in live auctions or make private offers.

• Is the platform secure? 

  Yes, we use escrow services and professional verification to ensure secure transactions.

• What types of properties are available? 

  We offer apartments, villas, commercial properties, and land from financial institutions, banks, and private owners.

Information for potential buyers

• How do I register for an auction?  

  Create an account, browse properties, and click "Register Now" on any property listing.

• Is there a security deposit required?  

  Yes, typically 10% of the starting price is required as a refundable security deposit if you don't win.

• What happens if I win an auction?  

  You'll receive confirmation and our team will guide you through the payment and transfer process.

• Can I visit the property before bidding?  

  Yes, property viewings can be arranged. Some properties have virtual tours available.

• What payment methods are accepted?  

  We accept bank transfers, certified checks, and cash payments through our authorized escrow partners.

Information for sellers

• How do I list my property?  

  Create a seller account, submit property details, and our team will review and approve your listing.

• How long does it take to sell a property?  

  Most properties sell within 30-90 days depending on type, price, and market demand.

• What are the fees?  

  We work on a commission-based model. Fees are only charged upon successful sale of your property. See our Fees page for full details.

• Do you provide marketing services?  

  Yes, we offer various marketing packages from basic to premium, including professional photography, virtual tours, and targeted campaigns.

Information for real estate brokers

• Can brokers work on the platform?  

  Yes! We welcome brokers and offer competitive commissions on successful sales.

• What is the commission structure for brokers?  

  Brokers receive guaranteed commissions on all successful sales. Contact us for specific details.

• How do I get broker access?  

  Register as a broker on our platform, submit your credentials, and our team will verify your account.

• Can I bring my own clients?  

  Yes, you can bring both buyers and sellers and earn commissions on successful deals.

Detailed fee structure

• How much are the registration fees?  

  Registration on the platform is free. Fees are only charged upon successful sale or when choosing premium marketing packages.

• What marketing packages are available?  

  We offer: Starter Package (EGP 20,000), Showroom (From EGP 75,000), Market-Maker (From EGP 90,000), and Global Buyer Hunt (Contact for pricing).

• What does each package include?  

  Starter: Basic listing and social media integration. Showroom: Professional campaigns and first-page boost. Market-Maker: VIP prep and investor network access. Global: International demand generation.

• Are there any hidden fees?  

  No, all fees are transparent and stated upfront. We operate on a success-based commission model with no upfront fees.

• When do I pay the fees?  

  Commission fees are paid only upon successful sale completion. Marketing packages are paid when selecting the service.

Detailed marketing packages

• What are the Starter package features?  

  Includes social media integration, basic listing for 6 months, professional planning, 24/7 customer service, and 6-hour live call center.

• What makes the Market-Maker package special?  

  Includes everything in Showroom plus: Immersive VIP prep, extreme service, targeted campaign, and access to brokers, institutional investors, and investment funds.

• Can I upgrade my package?  

  Yes, you can upgrade to a higher package at any time with credit for your previous payment.

• What is the Global Buyer Hunt package?  

  Built for premium estates, includes all Market-Maker features plus expanded GCC and international demand generation.

Commission structure

• How are commissions calculated?  

  Commissions are based on final sale price and package type selected. All commissions are transparent and agreed upon upfront.

• When are commissions paid?  

  Commissions are paid upon successful sale completion and ownership transfer.

• Is there a buyer commission?  

  No, buyers do not pay commission. All fees are paid by the seller.

• Can I negotiate the commission?  

  We offer competitive standard rates. For high-value properties, contact us to discuss custom options.

Legal requirements and information

• What legal documents are required?  

  For sellers: Title deed, ID, tax certificate. For buyers: ID, proof of funds, financing documents if applicable.

• Are all transactions compliant with Egyptian law?  

  Yes, all transactions follow Egyptian laws and regulations completely.

• What is escrow service?  

  Escrow service protects both seller and buyer by holding funds securely until all conditions are met.

• What happens in case of dispute?  

  We have a structured dispute resolution process. Most issues are resolved through mediation, with legal arbitration available if needed.